12 Competencies
MAP Wheel
Well Researched by landmark studies by a number of major U.S. corporations have identified the 12 key competencies that highly effective managers and supervisors possess to a greater degree than do average performers. These critical competencies are the basis for the complete management development program MAP-Excel Proficiency and for EXCEL. A description of the competencies may be downloaded here.
The Twelve Competencies Are . . .
1. Time Management and Prioritizing
2. Setting Goals and Standards
3. Planning and Scheduling Work
4. Listening and Organizing
5. Giving Clear Information
6. Getting Unbiased Information
7. Training, Coaching, and Delegating
8. Appraising People and Performance
9. Disciplining and Counseling
10. Identifying and Solving Problems
11. Making Decisions, Weighing Risk
12. Thinking Clearly & Analytically
Downloads
Competency Model
Competency Descriptions
